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The Advantages of Tenured Staff

Where experience meets genuine connection.
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Experienced Teams You Can Trust

Silvergate Retirement Residences has long recognized the importance of operating its senior living communities with a full staff and experienced managers who are passionate about working with older adults.

Each of its retirement communities has cultivated a solid team of veteran managers whose years of service far surpass national industry averages.

With industry turnover rates hovering above 40% annually, Silvergate’s dedication to building carefully curated management teams has successfully retained numerous professionals whose commitment to serving seniors has spanned well beyond the norm, often for decades.
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Trusted Staff

Trusted Relationships Earned Over Time

Relationships with residents are earned over time based on the dependability and care they experience day after day from staff members they know and trust. That same reliability and attention also inspires the deep confidence family members have in the veteran managers, caregivers, and staff at Silvergate.

By working with seniors consistently over months or even years, Silvergate’s tenured staff members come to know each resident personally. With time, Silvergate’s team learns what brings residents joy each day, their personal preferences and just what makes them tick.

Residents will attest that Silvergate feels like home and the staff feels like family because the team becomes deeply familiar with their individual likes, hobbies, interests, and of course, their unique health and wellness needs. It’s a place where the little things matter, and everyone knows your name.

Expert Managers

Veteran Managers Deliver Higher Service Levels

Strong managers are the key to a vibrant senior living community. Whether it’s in dining, activities, housekeeping, or transportation, Silvergate’s experienced department managers continue to deliver the highest service levels in the business. When passing along years of hands-on knowledge, managers train employees to focus on getting the job done right the first time… the tried and true Silvergate way.

Full Teams

Fully Staffed Teams Ensure Consistent Operations

Silvergate continues to consistently deliver the luxury services, dining, activities and outstanding care today’s seniors demand. While some senior living communities have struggled to recruit quality employees in the numbers required to sufficiently operate a premier retirement facility, Silvergate has successfully hired and retained full and balanced teams of tenured professionals who provide superior care and outstanding service year-round.

Resident and Family Voices

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I am so glad I could move in after several years of living alone and caring for a large house. I have many friends now to talk to and participate in activities with.
Bonnie, Silvergate Resident
Fallbrook
While we were touring, I could see my mom’s excitement as she learned about Silvergate’s amenities and activities. I love visiting her but the best part is I don’t have to worry about her being alone. I know she is safe and happy.
Tami, Loved One of Silvergate Resident
San Marcos
The staff at Silvergate is very friendly, and most have been here for over 5 to 10 years. Everyone knows our names which makes us both feel very welcome and loved.
Carl and Charlene, Silvergate Residents
Fallbrook
My family and I appreciate all Silvergate does to keep my folks active and engaged. Mom found purpose taking on volunteer responsibilities and serving on the resident board. Dad enjoys visiting and chatting with the other residents.
Karen, Loved One of Silvergate Resident
Fallbrook
Moving my dad into Silvergate’s memory care suites has been wonderful. He is much happier and healthier than he was at home. Instead of watching TV all day, he now participates in arts and crafts, puzzles, games, exercise, and live entertainment.
Rose, Loved One of Silvergate Resident
Fallbrook
My mother has dementia, but the care provided at Silvergate has her living with as much independence as possible. I often visit her, and we dine together in the sunny dining room with excellent service and even better food.
Patricia, Loved One of Silvergate Resident
Fallbrook
Silvergate has provided good, honest care to my grandmother for nearly four years. Their staff treats her like one of their own family members. Their caregivers are patient beyond belief, and they are the true heroes!
Paul, Loved One of Silvergate Resident
Fallbrook
Silvergate is the kind of place that everyone thinks should exist for their loved one but is rarely found. The staff go beyond the basics and are wonderful. From the executives down, every person is focused on comfort, safety, and quality of life.
David, Loved One of Silvergate Resident
Fallbrook
I chose Silvergate because you never have to be alone. There are so many activity choices, and you can always find someone to do something with. I gained a whole new family here.
Shirley, Silvergate Resident
San Marcos
My mother recently moved into Silvergate. At home she was saying she was ‘ready to go’. After only a week, she has a new lease on life and thinks she can make it to 100! Thanks for creating such a nurturing environment.
Debi, Loved One of Silvergate Resident
San Marcos
There’s no place my mom would rather be! Fine dining, family time on the patio, social hour with friends. The staff at Silvergate lives by their motto ‘Where Every Day Matters’.
Michael, Loved One of Silvergate Resident
San Marcos
Peace of mind is the reason we chose Silvergate. The consistency and tenure of the staff is so important to both me and my dad. I’m very thankful for the continuous phone calls and updates.
Geri, Loved One of Silvergate Resident
San Marcos
I’ve been very impressed with the care and family communication Silvergate provides. They have a higher level of nurse staffing than other memory care facilities which gives me great peace of mind.
Greg, Loved One of Silvergate Resident
San Marcos
Our time at Silvergate often feels as though we are on a cruise ship vacation living with friends and staff in our relatively small family-owned setting.
Ken, Silvergate Resident
Rancho Bernardo
It’s a wonderful place to live. The environment, activities and residents are first-class. Our minds are stimulated, and our bodies strengthened!
Art, Silvergate Resident
Rancho Bernardo
My husband and I are very happy. We have a lovely cottage, and we’re walking distance from many activities. There’s even a physical therapy group onsite.
Lunas, Silvergate Resident
Rancho Bernardo
Nowhere fit our criteria until Silvergate. My mom loves the apartment and food. My dad says the staff members are ‘his comfort’.
Lorie, Loved One of Silvergate Resident
Rancho Bernardo
There are many choices of good memory care facilities in San Diego — I saw most of them, but Silvergate is truly the best. There is quality care, healthy food, and activities to keep my husband engaged.
Pamela, Loved One of Silverate Resident
Rancho Bernardo
From the Executive Director to every nurse, chef, dining staff and security, every employee exhibits the deepest empathy and provides the highest-level care. My wife now gets restful sleep knowing her mother is at a safe facility of the highest caliber.
John, Loved One of Silvergate Resident
Rancho Bernardo
Over the past year of researching memory care facilities for my mom, Silvergate stood out as the place where I could see her thriving. Room size, dining/activity areas and physical layout of neighborhoods were impressive. The residents were happy and engaged in activities.
Rick, Loved One of Silvergate Resident
Rancho Bernardo
Over the past year of researching memory care facilities for my mom, Silvergate stood out as the place where I could see her thriving. Room size, dining/activity areas and physical layout of neighborhoods were impressive. The residents were happy and engaged in activities.
Charles, Loved One of Silvergate Resident
Rancho Bernardo