Silvergate Retirement Residences has long recognized the importance of operating its senior living communities with a full staff and experienced managers who are passionate about working with older adults. Each of its retirement communities has cultivated a solid team of veteran managers whose years of service far surpass national industry averages. With industry turnover rates hovering above 40% annually, Silvergate’s dedication to building carefully curated management teams has successfully retained numerous professionals whose commitment to serving seniors has spanned well beyond the norm, often for decades.
Trusted Relationships Earned Over Time
Relationships with residents are earned over time based on the dependability and care they experience day after day from staff members they know and trust. That same reliability and attention also inspires the deep confidence family members have in the veteran managers, caregivers, and staff at Silvergate.
By working with seniors consistently over months or even years, Silvergate’s tenured staff members come to know each resident personally. With time, Silvergate’s team learns what brings residents joy each day, their personal preferences and just what makes them tick. Residents will attest that Silvergate feels like home and the staff feels like family because the team becomes deeply familiar with their individual likes, hobbies, interests, and of course, their unique health and wellness needs. It’s a place where the little things matter, and everyone knows your name.
Veteran Managers Deliver Higher Service Levels
Strong managers are the key to a vibrant senior living community. Whether it’s in dining, activities, housekeeping, or transportation, Silvergate’s experienced department managers continue to deliver the highest service levels in the business. When passing along years of hands-on knowledge, managers train employees to focus on getting the job done right the first time… the tried and true Silvergate way.
Fully Staffed Teams Ensure Consistent Operations
Silvergate continues to consistently deliver the luxury services, dining, activities and outstanding care today’s seniors demand. While some senior living communities have struggled to recruit quality employees in the numbers required to sufficiently operate a premier retirement facility, Silvergate has successfully hired and retained full and balanced teams of tenured professionals who provide superior care and outstanding service year-round.