At Silvergate Retirement Residences, the response to the national onset of the COVID-19 crisis was swift and carefully executed. Management worked alongside all of its communities to carefully develop a comprehensive set of protocols following CDC and county health guidelines to keep residents protected and safe from the spread of the coronavirus.
“We worked quickly to find the best ways to provide our residents with a protective bubble from the virus,” said Joan Rink-Carroll, Executive Director for Silvergate San Marcos. “We knew we had to manage the risk of exposure to our residents and staff with enhanced safety procedures, increased social distancing, heightened disinfecting, and of course testing once available.”
Enhanced Safety Precautions at Silvergate
The comprehensive set of protocols and precautions enacted by Silvergate has given residents and their families the peace of mind they need to weather the worries of the coronavirus pandemic. Those precautions include:
- Daily temperature readings for nearly 500 residents and staff members.
- Restricted, essential-only visitor access.
- Screening of all residents, staff and visitors for travel history and recent illness.
- Increased social distancing of at least six feet.
- Group activities limited to less than 10 people, while maintaining social distancing.
- Staggered dining room mealtimes and/or meals offered in resident rooms.
- Increased sanitation to all high-touch surfaces throughout the community.
- Augmented staff education concerning health protocols and procedures.
- Personal protective equipment required for all caregivers including, face masks, hand washing, etc.
- Negative COVID-19 testing results required prior to new resident move-in.
“I’ve been incredibly impressed by the preventative steps Silvergate has taken to keep all of us safe from this virus,” said Merrio Izor, who has been living at the senior living community in San Marcos since the beginning of the year. “Not only are the staff checking in on us all the time, they’ve modified our routines so that we’re still able to enjoy everyday life without feeling pinned in. Of course, we’re practicing socially distancing together, but I can still see my friends, enjoy activities and connect with my family without worrying about the virus. I trust the team here.”
Safety Record Renews Confidence
Silvergate continues to enact additional safety measures as they become available. Beginning in June, all Silvergate communities will be adding daily pulse oximeter readings to their arsenal of safety screening measures. These simple tests measure blood oxygen levels and can help identify asymptomatic carriers of the virus who are not experiencing a fever, which is an important aspect of early detection of a COVID-19 infection. To learn more about the benefits of pulse oximeter readings, click here to read an insightful article titled “They don’t struggle to breathe—but COVID-19 is starving them of oxygen” recently featured in National Geographic.
Silvergate’s success at keeping its residents safe has given other local seniors renewed confidence about transitioning to retirement living. Many seniors had delayed their search for assisted living solutions due to the outbreak of the virus and state-imposed stay-at-home orders. As those restrictions begin to lift, many seniors are becoming more comfortable touring senior living properties, like Silvergate where they have a proven safety record in the midst of the pandemic.
To help accommodate different levels of comfort with venturing out into the public, Silvergate now offers multiple ways in which to connect with their communities. New virtual tours and videos are available online. Live “FaceTime” tours also are being offered. For those who are comfortable, privately scheduled, in-person tours allow family members and prospective residents to experience the community directly. Silvergate San Marcos offers independent living, assisted living and memory care accommodations. To learn more, call David Nelson, Marketing Director for the community at (760) 744-4484 or visit www.SilvergateRR.com